Crisis & Reputation Management
Over many years we have developed our crisis management strategy around a simple vision: to tell the truth, admit mistakes, apologise if appropriate, explain what action will be taken to prevent a recurrence, make sure that the action promised is actually implemented (if not it will come back and bite!)
We have handled all manner of crises including murders, death in service, (involuntary) illegal workers, fraud, theft, basic hygiene breaches, food poisoning, product re-calls and more.
The agency is owned by ex-journalists so we have a good understanding of what makes a story – and the best way to reduce the impact the crisis has on the business. It usually comes down to telling the truth.
We ensure crisis management is covered within your PR strategy.
In This Section
- Crisis & Reputation Management
- Social Media Strategy
- Celebrity Endorsements and Ambassador Engagement
- Media Relations & Strategy
- Partnership Development
- Event Management
Mason Williams is the UK Consumer PR Agency for IPREX – a $350 million network of communication agencies, with 1,800 staff and 115 offices worldwide. Read More